From troubleshooting to best practices, access tools and guidance to resolve issues quickly, improve workflows, and stay informed on product updates.
Access training courses designed to support consistent workflows, reinforce best practices, and help your team get the most from your TMS products. All courses are led by collections experts with real-world museum experience.
Support requests can be submitted through the Gallery Systems Community Portal, where users can also track and manage existing cases.
Go to www.community.gallerysystems.com to log in. If you do not currently have access, you can request an account by contacting support@gallerysystems.com.
Documentation is available on the Help Site, including user guides for TMS Collections, TMS Media Studio, eMuseum, TMS Conservation Studio, and TMS for Windows.
Yes, the Community platform allows users to engage in discussions, share best practices, and learn from other institutions using TMS.
You can submit ideas or vote on enhancements through the Ideas Site, helping shape future product development.
Yes, Gallery Systems offers training resources to help users get the most out of the TMS Suite. All open training courses can be found here. If you have a course in mind that is not currently available, please contact your Account Manager or reach out via support@gallerysystems.com.
For tailored training sessions specific to your institution’s needs, please contact your Account Manager or reach out via support@gallerysystems.com.
Training is available in a variety of formats, including live virtual sessions, in-person meetings, on-demand resources, and guided onboarding programs.
Yes, users can access documentation, recorded sessions, live webinars, best practice guides, and other resources through the Help Site and Community Portal to support continued learning.
