Security and compliance you can trust

Certified for Confidence

ISO/IEC 27001 Certified
All Gallery Systems products are now ISO/IEC 27001 certified — the internationally recognized standard for information security management. In practice, this means your data is protected by a robust framework of security controls, risk management protocols, and continuous improvement practices, independently audited on an ongoing basis. For museums and galleries, this certification gives you a clear answer when your board, funders, or IT stakeholders ask how your data is protected.

FedRAMP Compliant

Our TMS Suite is available in a FedRAMP-compliant environment for clients who require federal-grade security, meeting rigorous U.S. government standards for cloud security. This is offered as an option for institutions with federal reporting or funding requirements and includes:

  • Continuous monitoring and vulnerability scanning
  • Incident response and audit logging
  • End-to-end encryption and access control
Gallery Systems personnel meeting confidently, reflecting the assurance behind our security certifications.
BUILT-IN SECURITY

How We Protect Your Data

Our infrastructure is designed to meet the unique needs of cultural heritage organizations. Across our products, we follow industry-leading best practices to ensure your environment is secure, reliable, and always available.

Security Best Practices We Follow:

  • Data Encryption: AES-256 encryption at rest, TLS 1.2+ in transit
  • Role-Based Access Control: Least privilege access across all systems
  • Automated Backups & Disaster Recovery: Multi-region redundant storage
  • Patch Management: Proactive updates to OS and application layers
  • 24/7 Monitoring & Alerting: Real-time visibility into system health
  • Network Security: Firewalls, segmentation, and intrusion detection
museum professional working in an office on an ipad
A TRUSTED Partner

Why Cultural Institutions Trust Gallery Systems

We understand the value of your collections — and the importance of protecting the data that supports them. Every product we offer is designed to safeguard your digital assets with the same care and precision you apply to your physical collections.

  • Proven Compliance: ISO/IEC 27001 certified across every product, with FedRAMP compliance available for the TMS Suite
  • Trusted Infrastructure: Encryption, access controls, and continuous monitoring built into every product you rely on
  • Dedicated Support: A team that helps you navigate the compliance requirements specific to your institution
Collections staff collaborating among cultural artifacts, reflecting institutions' trust in Gallery Systems.

 Security & Compliance FAQs

Common questions about  security & compliance.

What certifications do Gallery Systems hold?

All Gallery Systems products are ISO/IEC 27001 certified. Our TMS Suite is also available in a FedRAMP-compliant environment for clients who require federal-grade security.

How is my data protected?

We apply industry-standard safeguards across our products, including encryption at rest and in transit, role-based access control, automated backups and disaster recovery, proactive patch management, and 24/7 monitoring.

What happens if there’s a security incident?

We maintain incident response and audit logging protocols, with continuous monitoring designed to detect and respond to potential threats quickly.

Who can I talk to about my institution’s specific compliance needs?

Reach out to our team, we can walk through what applies to your institution, including FedRAMP eligibility for the TMS Suite.

Where is my data physically stored?

Data residency varies by product and region, our team can confirm the specific storage location and regional options for your institution. Contact us today.

Who owns our data, and what happens to it if we end our contract?

You retain ownership of your data at all times. If your institution ends its contract with us, we support you in exporting your data in a usable format.

Do you support GDPR and other data protection regulations?

Yes. Our practices are designed to align with GDPR and other applicable regional data protection requirements for our UK and EU clients.

What are your backup and uptime commitments?

We maintain automated backups with multi-region redundancy and disaster recovery protocols designed to minimize downtime and protect against data loss.

Who can access our data, and how is that access controlled?

Access to client data is restricted on a least-privilege basis and is logged and monitored as part of our role-based access controls.

Can you provide documentation for our own audits or funders?

Yes. We can provide relevant compliance documentation, such as certification summaries, to support your institution’s own audit or funding requirements.

Supporting Smarter Collection Management

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